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Privacy Policy

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, we inform you of the following:

Both the Customer/User and JJOYEROS agree that by using JJOYEROS's Website or digital application (online store), we will only collect, store, and use your personal information to tailor the content, services, and advertising we offer to your interests. This will be subject to the following rules:

How We'll Use Your Data

JJOYEROS will collect personal data from you and use it for the following purposes, which are necessary for the requested service:

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Comercial Purposes:​

  • Promoting and selling JJOYEROS products or services both in-store and online.

  • Designing and crafting unique fine jewelry pieces with personalized designs, guaranteed karats, and certificates of authenticity. This also includes the sale and distribution of diamonds, fine silver jewelry, and gold jewelry (yellow, rose, and white) in 10, 14, 18, and 22 karats. We also offer pieces with diamond, gem, and precious stone inlays, such as: rings, earrings, chains, chokers, necklaces, pendants, bracelets, bangles, as well as special products from exclusive brands.

Data Collection

When visitors leave comments on our website, we collect the information they provide, such as their email address, name, and IP address. We also gather information about the browser and operating system they use.

Additionally, JJOYEROS will use your personal information for the following purposes. While not essential for the requested service, they enable us to provide you with better assistance:

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Marketing Purposes:

  • Conducting marketing and promotional activities for our products or services, both in-store and online.

  • Making phone calls and sending emails for collections and payments, to locate and verify customer and/or employee information, for order confirmations, purchase orders, and merchandise requests, for logistics related to shipping and packages, for budget authorization and order delivery, for clarifications, quotes, and promotions, for shipping and receiving, for scheduling appointments and after-sales service, and to follow up on quotes.

  • Publishing and posting on social media for customer and prospect contact and loyalty.

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We do not share users' personal information with third parties, except when necessary to comply with the law or to protect our rights and property.

Use of Cookies

Our website uses cookies to remember user information and enhance your experience. Cookies are small text files stored in your browser.

User Rights

Users have the right to:

  • Request the deletion of their personal data.

  • Request the export of their personal information.

  • Correct or update their personal information.

Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time. Changes will be published on our website and will take effect immediately.

Last updated: June 2025

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